Last updated on May 14, 2025.
This Privacy Policy outlines how Caelumstar Limited(“we”, “us”, “our” or “Caelumstar”) gathers, uses, shares, and secures your personal data when you visit our websites, utilize our tools, or engage with our mobile applications (collectively, the “Service”). It covers all information collected on zetsoft.com, within our mobile apps, and via any related features or content (together, the “Site” or “Sites”), as well as data obtained through your use of the Service. Any capitalized terms not defined here carry the definitions provided in our User Agreement posted on the Site.
Overview:_ We obtain your personal information through several channels, including:_
When you purchase from Caelumstar, we gather the following data:
Caelumstar does not routinely collect “sensitive personal data.” If it becomes necessary—for legal compliance, fraud prevention, legal defense, or with your explicit consent—we will handle such data only under a valid legal basis and with strict safeguards. If you choose to provide any sensitive information, you affirm that you are legally permitted to do so.
We process your information to create and maintain your Caelumstar account, authenticate your identity, enable purchases and downloads, issue invoices and receipts, and provide customer support. Without this data, we couldn’t operate key features of the Site or fulfill your orders.
We use your contact details to send you important updates about your transactions and account status (for example, order confirmations, technical notices, or security alerts). With your consent, we’ll also send occasional marketing messages about new features, promotions, events, or surveys—but you can opt out of these at any time via the unsubscribe link or your account settings.
To protect the integrity of Caelumstar and keep everyone safe, we analyze your activity to detect suspicious behavior, prevent unauthorized transactions, enforce our Terms of Service, and comply with legal obligations (such as tax reporting or responding to lawful requests from authorities).
Aggregated and anonymized usage data helps us understand how people interact with our Site so we can refine the user experience, fix bugs, launch new tools, and plan enhancements. We may also conduct internal research or surveys to gather feedback on product ideas and service quality.
Where required by law or contractual duty, we process personal data to fulfill legal requirements (e.g., identity verification, anti–money laundering checks) and to manage our business risks, including defending claims or resolving disputes.
Caelumstar does not sell your personal information. We only disclose data in the following circumstances:
We share necessary details with third-party providers—such as payment processors, hosting and infrastructure services, analytics platforms, and email dispatch vendors—to enable core Site functions. Each partner is bound by contract to keep your data secure and use it only for the purposes we specify.
We may disclose information among Caelumstar’s affiliates and subsidiaries for internal business operations that align with this Policy.
We will release personal data if compelled by law (such as a subpoena or court order), to cooperate with law enforcement, to enforce our Terms of Service, or to protect Caelumstar’s or others’ safety, rights, or property.
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred as part of that transaction, provided the acquiring entity agrees to adhere to the terms of this Privacy Policy.
We, along with our trusted service partners, deploy small data files (“cookies”) and similar mechanisms (such as web beacons, pixel tags, and local storage) on your browser or device to collect information about your interactions with our Site. These technologies serve several vital roles:
You may control or delete cookies through your browser or device settings at any time; however, disabling certain categories of cookies could degrade or limit your experience on our Site. For more granular control over tracking, please review your browser’s privacy settings or refer to our in-Site cookie management tool.
We have implemented a comprehensive set of technical and organizational measures to protect your personal data from unauthorized access, unlawful processing, accidental loss, destruction, or alteration. These measures are designed to ensure a level of security appropriate to the risks associated with the nature of the data and the purposes for which it is processed. From the point at which your data is collected to its final deletion, we maintain strict protocols to ensure confidentiality, integrity, and availability.
That said, it is important to understand that no method of transmission over the internet or method of electronic storage is completely secure. While we apply encryption technologies and secure network architecture to minimize vulnerabilities, we cannot guarantee the absolute security of data transmitted via the internet. Therefore, any transmission of personal data is done at your own risk. We recommend that you take necessary precautions when sending information to us, including using secure channels where available.
Once your data is in our possession, we enforce strict internal controls and limit access to only those employees, contractors, and partners who require it for legitimate business purposes. These individuals are bound by confidentiality obligations and undergo regular training in data protection best practices. Although we do everything reasonably possible to safeguard your personal information, we also encourage you to remain vigilant and to ensure that any data you share with us is transmitted securely.
Your Personal Data may be transferred to and processed in countries outside of your country of residence, including jurisdictions that may not offer the same level of data protection as those in your region. For example, some of our service providers (such as cloud hosting, analytics, or payment processing vendors) may store or process data on servers located in countries like the United States or elsewhere.
Where such international transfers take place, we ensure they are carried out in compliance with applicable data protection laws. For transfers originating from the European Economic Area (EEA), the United Kingdom, or Switzerland to countries lacking an adequacy decision, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses (SCCs) or other legally recognized mechanisms to ensure your data remains protected.
By using our services, you acknowledge that your information may be transferred internationally as described, and that we take appropriate steps to secure such transfers.
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, including to comply with legal, tax, accounting, or regulatory requirements. When such purposes no longer apply, or when we no longer have a lawful basis to retain the data, it will be securely deleted or anonymized.
Retention periods may vary depending on the type of data and the context of our interactions with you. For example, payment records may be retained for legal and accounting obligations, while marketing data is typically kept only for a limited period after your last interaction with our platform. System logs and analytics data are generally stored for shorter durations and often aggregated or anonymized at an early stage.
We regularly review the data we hold and apply appropriate safeguards to ensure that your information is not kept longer than necessary.
You have the choices to exercise control over how your Personal Data is used. At any time, you may update or correct your Personal Data by accessing your account settings or by contacting us directly via the email address provided below. If you wish to delete your Personal Data, you may submit a request to us. Please note, however, that in certain circumstances we may be legally required to retain specific information for a period of time—even after a deletion request has been submitted. In such cases, we will process your request once the relevant obligations have been fulfilled. Upon your request to close your account, we will make commercially reasonable efforts to deactivate your profile and remove your Personal Data from view, subject to your account activity and in accordance with applicable legal and regulatory obligations.
In compliance with applicable data protection laws, you may be entitled to exercise the following rights with respect to the Processing of your Personal Data:
We store your Personal Data on secure servers and employ a range of industry-standard security technologies and protocols designed to safeguard your data against unauthorized access, misuse, or disclosure. These measures are aimed at maintaining the integrity and confidentiality of your Personal Data throughout its lifecycle.
That said, no system can guarantee absolute security. Due to the nature of the internet and evolving cyber threats, we cannot ensure or warrant that data transmissions or communications over our platform will always be completely secure. There is always a risk that unauthorized third parties may gain access to your information through unlawful means, or that other users may misuse data they have accessed. Accordingly, we cannot guarantee the absolute privacy of your Personal Data or communications transmitted through our services, and you acknowledge and accept this risk when using our platform.
We reserve the right to update or revise this Privacy Policy periodically in response to changes in legal requirements, operational practices, or new regulatory developments. These updates are made to ensure continued transparency and compliance with evolving privacy standards.
If any significant changes are made that materially affect your rights or the way we process your Personal Data, we will provide you with appropriate notice, as required by applicable law. This may include notification via our platform and/or through email communication sent to the address linked to your account. The latest version of this Privacy Policy will always be available on this page or within other sections of our platform. By continuing to use our services following the effective date of any updates, you acknowledge and agree to be bound by the revised terms.
If you have any questions, feedback, or concerns about this Privacy Policy or our data handling practices, or if you would like to exercise your privacy rights, we encourage you to get in touch with us.
You may contact us directly via email at: [email protected].
We welcome correspondence in your preferred language and will do our best to respond in a timely and comprehensive manner.